crm
Salesforce Experience Cloud
Partner, dealer and customer portals on Experience Cloud: role-based access to the records and processes behind them.
Secure, connected digital experiences for customers, partners, dealers and other external users: partner and dealer portals, self-service access, lead and opportunity collaboration, service request management, document sharing and process tracking, each surfacing the right records through a simple, role-based portal rather than a second copy of the data.
Agentforce sits inside those experiences where it earns its place, helping users find information, answer routine questions and complete common tasks without raising a case.
Related work
What we deliver for Salesforce Experience Cloud
1 offering is tagged with Salesforce Experience Cloud.
Why Praval
How we work with you.
Industry expertise
Seasoned professionals with deep industry knowledge and hands-on experience driving digital acceleration across sectors.
Client-centric approach
We prioritise understanding your challenges, goals and culture, and deliver solutions tailored to them rather than to a template.
Proven methodologies
Industry-leading frameworks and best practice, giving a structured and repeatable route to the outcome you asked for.
Collaborative partnership
We work as an extension of your organisation: transparency and agility during the engagement, and a handoff that holds after it.
- 01
Initial consultation
We evaluate your current systems and identify where the value is.
- 02
Customized plan
We design a solution scoped to your business, not to a template.
- 03
Design & development
We build and transition with minimal disruption to live operations.
- 04
Monitoring & support
Continuous oversight and support keep the estate healthy afterwards.